Returns & Exchanges

At The Furniture Gallery, we want you to love your home, which is why we offer a 30-day satisfaction guarantee on all standard furniture orders. If a piece doesn't fit your space or style, we facilitate a seamless return process to ensure your shopping experience remains stress-free.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare for Pickup

  Disassemble the item if necessary and place it back in its original packaging to ensure it is protected during transit and eligible for a full refund.

• 3.
  Schedule Collection

  Our specialized furniture couriers will contact you to schedule a convenient pickup window, or we will provide a prepaid shipping label for smaller accent pieces.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the item for quality assurance, your refund will be processed to your original payment method within 5 to 7 business days.